Prince George’s County, MD Goes Live with ASAP for Faster, More Accurate Emergency Response

ASAP-Concept1DTechnology Automates Emergency Response for More Speed and Accuracy

Prince George’s County, MD is the latest municipality to implement Automated Secure Alarm Protocol (ASAP), a service designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers. Prince George’s County is the 37th PSAP to implement ASAP, and at 499 square miles, the second largest.

Electronic data transmission results in the following benefits for residents and first responders:

  • Fewer phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch to the location.
  • Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error and faster responses.
  • Greater accuracy of information transmitted.
  • More prompt action during natural disasters. It’s common for public safety dispatch/911 centers to be overwhelmed with calls during these types of emergencies.

With ASAP delivering alarm notification information directly from central stations to public safety answering points (PSAPs) and public safety dispatch centers via computer rather than by phone, the municipality expects alarm response times to drop significantly. These benefits will extend across Prince George’s County police, fire and emergency medical services.

Vector Security customers went live on March 21, followed by customers from other security companies. Nearly 3,400 Vector Security customers in the county will benefit from improved emergency response times. “We are constantly working to provide a safer environment for the public,” said Anita Ostrowski, Vice President of Central Station Services, Vector Security. “We’ve come a long way since being the first alarm company to introduce ASAP to Richmond, VA in 2012, and we are glad to see the technology make its way into more communities across the nation.”

ASAP was formed following a partnership between The Monitoring Association (formerly the Central Station Alarm Association) and the Association of Public-Safety Communications Professionals.

For more information on the benefits and features of ASAP, visit www.tma.us/asap.

TMA Member Vector Security Raleigh, NC Branch Partners with Susan G. Komen to Support ‘Securing the Cure’ Program

Vector Security, Inc., the provider of intelligent mobile security and automation solutions for homes and businesses, announced its partnership with the Susan G. Komen North Carolina Triangle to the Coast Affiliate (Komen NCTC) in support of the “Securing the Cure” program for breast cancer research and education.

As part of the year-long partnership, Vector Security will donate $100 to Komen NCTC for each security system sold and installed by the Raleigh Branch mentioning promo code “SGK” during 2018. In addition, Vector Security will award one year of free basic monitoring services to a breast cancer survivor, as nominated by Komen NCTC, as part of October’s Breast Cancer Awareness Month.

“Vector Security not only protects the communities we serve, we also give back and support important causes,” said Drew Jones, General Manager of the company’s Raleigh, NC branch. “We are proud to support Komen NCTC in their efforts to promote breast cancer awareness and look forward to a successful partnership.”

“We are thrilled Vector Security has joined our local fight against breast cancer,” said Pam Kohl, Executive Director of Komen NCTC. “Donations made through the ‘Securing the Cure’ program will support community health grants across Central and Eastern North Carolina as well as contribute to Komen’s National Research Program, which provides funding for cutting-edge breast cancer research across the country. We are thankful to have partners like Vector Security, who enable us to work toward achieving our Bold Goal of reducing breast cancer mortality by 50% in the U.S. by 2026.”

A dedicated webpage has been set up at www.vectorsecurity.com/SGK for more information. Those interested can also contact the Vector Security Raleigh Branch at 919-859-0163 and mention code “SGK.”

Vector Security to Award Loss Prevention Foundation (LPF) Scholarships for 10th Straight Year

More than $213,000 awarded to date to support loss prevention certification.

For the 10th year in a row, TMA member Vector Security, Inc., the provider of intelligent mobile security and automation solutions to homes and businesses, is accepting applications for its Loss Prevention Foundation (LPF) scholarship program from now through March 31, 2018. Applications can be submitted via the Vector Security website at www.vectorsecurity.com/lpfscholarship.

The scholarships provide financial support to loss prevention professionals – or those who have an interest in loss prevention – seeking to obtain LPQ and LPC certifications. Vector Security began awarding the scholarships in 2009 in support of career development and continuing education for professionals in this important and rapidly-growing industry.

“We are proud to celebrate 10 years of partnership with the Loss Prevention Foundation to support the important and evolving profession of loss prevention,” said Michael T. Grady, LPC, Executive Vice President, Vector Security Networks. “As the security needs of multi-site businesses continue to change, including the need to integrate IT and network solutions into loss prevention more closely, it becomes increasingly important for LP professionals to stay current on industry trends and solutions. Continuing education and certification in this field will help LP professionals meet the challenges of their profession.”

“We value the contributions loss prevention professionals make to this industry and our commitment to this profession remains strong,” Grady added. “Through our scholarship program, we’re honored to assist individuals who otherwise may be hindered by the costs associated with obtaining this certification.”

Vector Security has awarded 209 scholarships totaling $213,220 since the program began in 2009. The scholarships cover all course and examination fees for retail loss prevention professionals who wish to obtain LPF’s Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC) certifications.

“Hearing the stories of how our scholarships have helped people advance their careers makes me proud to be part of a company that cares about the industry as a whole, as well as helping individuals advance in their professions,” said Debbie Fisher, Vector Security Marketing Online Specialist, who has administered the program since its inception. “Every now and then, I will receive an email from a recipient who has just passed their exam. I love to hear about their success and the journey they took to get there. It’s not always an easy road, but their pride and hard work shows through in their accomplishments. It makes me happy to know we played a part in their story.”

In 2012, the scholarship program was expanded into Canada and will continue this year as well. A total of 10 LPQ and 10 LPC scholarships will be awarded to U.S.-based professionals, while another five LPC scholarships will be awarded to Canadian-based professionals.

Anyone currently in the loss prevention industry, or has an interest in the industry, may apply for an LPQ scholarship. Those applying for the LPC scholarship must meet certain eligibility requirements. Detailed information can be found at www.vectorsecurity.com/lpfscholarship.

Monroeville, PA to Cut Emergency Response Times with ASAP

On December 19, Monroeville became the first municipality in the Pittsburgh area to implement the Automated Secure Alarm Protocol (ASAP), a service designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers. Monroeville is the 32nd “PSAP” in the United States and second in Pennsylvania to connect with ASAP.

“Every second counts in emergencies,” said Monroeville Chief of Police Doug Cole. “With ASAP, we’ll be able to reduce call-processing times to provide quicker and more accurate emergency response to Monroeville citizens.”

Electronic data transmission results in the following benefits for residents and first responders:

  • Fewer phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch to the location.ASAP-Concept1D
  • Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error and faster responses.
  • Greater accuracy of information transmitted.
  • More prompt action during natural disasters. It’s common for public safety dispatch/911 centers to be overwhelmed with calls during these types of emergencies.

Monroeville receives 2,500 calls at its dispatch center monthly. Historically, its average alarm response time has been between two to four minutes. With ASAP delivering alarm notification information directly from central stations to public safety answering points (PSAPs) and public safety dispatch centers via computer rather than by phone, the municipality expects alarm response times to drop to a minute and half or less. These benefits will extend across Monroeville police, fire and emergency medical services, and Pitcairn police and emergency medical services, according to Monroeville’s statement.

For more information about ASAP, visit tma.us/asap.

Source: PRNewswire

Vector Security’s Rick Simpson is New Chair of TMA Standards Committee

Rick SimpsonTMA, as an ANSI-approved SDO (Standards Development Organization), has an active Standards committee. This committee promotes and produces standards to help guide alarm companies in operating their monitoring centers within ANSI guidelines. Today TMA is pleased to announce the new chair of this committee: Vector Security VP of Technical Services Rick Simpson. A long-time active participant in the security industry, Simpson is known for working to safeguard codes and processes that are fair for labor, industry and the consumer.

Beginning his career in the alarm industry more than 30 years ago as a service technician, Simpson has held numerous technical services management positions within Vector. Today, he is responsible for the development of Vector’s technical product selection, installation and servicing protocols. He is NICET Level 3 certified and is Vectors’s technical license holder in more than 15 states.

Simpson has served as Chairperson of the ESA Standards and Fire Life Safety Committee for 7 years and has represented TMA on NFPA 72 Household Fire Alarm Systems. He has faced numerous uphill battles in fighting code development which would have been detrimental to industry growth.

Simpson says that initially he plans to continue the current focus on recognized industry standards including NFPA 72 and 101, and begin a review  of CP-01 and its impact on the alarm industry.

The Standards committee will be co-chaired by Shane Clary, Vice President, Codes and Standards Compliance at Bay Alarm Company. For more information on this committee, contact Bryan Ginn at TMA.

 

Onetel’s Sascha Kylau Honored with TMA President’s Award, for Leadership in Education, Technology

Sascha Kylau, vice president of sales at OneTel Security, was awarded The Monitoring Association (TMA)’s President’s Award for service to the alarm industry on October 11 at the 2017 Annual Meeting in Scottsdale, AZ.

Sascha Pam President's Award

Sascha Kylau (left) and Pam Petrow. 

“Part of TMA’s mission to provide education to our members that helps them meet today’s industry challenges. This year Sascha’s efforts as co-chair of the Technology Committee and member of the Education Committee have resulted in considerable advances toward that goal,” said Pamela J. Petrow, then-president of TMA, who presented the award. “He helped coordinate technology webinars open to all TMA members, spearheaded the Annual Meeting technology sessions that were a big attraction at our event, and assisted in the review of the Level 1 training course.”

Petrow continued, “Sascha is a valued member of the TMA community. As the representative of our associate member Onetel, his enthusiastic participation in the initiatives of TMA make him a real partner and well-deserving of the President’s Award.”

Sascha Kylau is the VP of OneTel Security and a frequent speaker and educator at industry events. He started as an engineer for Sur-Gard 20 years ago and has worked in the monitoring industry for his whole career. He is the current co-chair of The Monitoring Association Technology committee and is an active participant of the Alarm Industry Communications Committee. He holds a Bachelor of Science degree in Electronics Engineering.

“I would like to start off by saying thank you,” said Kylau upon receiving the award. “I am honored to be presented with this award by Pam Petrow. Not only do I consider Pam a friend but I look to her as a mentor; she has helped me to become the person I am today.  I have had the privilege of serving this association for the past 19 years. I will continue to bring my knowledge to the table and assist the association in its education as we move forward in a constantly-evolving industry.”

–Elizabeth Lasko, TMA, October 18, 2017

 

Newport News, VA Goes Live with ASAP

Alarm users in coastal Virginia city to benefit from faster, more accurate emergency response

ASAP-Concept1DOn August 4, Newport News, Virginia became the latest municipality to go live with Automated Secure Alarm Protocol (ASAP), a technology that automates communication between alarm monitoring central stations and 911 centers, resulting in improved accuracy and speed of emergency response.

Transmitting data electronically speeds up alarm notification delivery and reduces the number of phone calls and processing times at emergency response centers. It also eliminates human error and miscommunication between operators; all pertinent data goes directly to first responders within seconds.

In areas where it is used, ASAP delivers alarm notification information from central stations directly to public safety answering points (PSAPs) via computer rather than by phone, eliminating the need for communication between monitoring center operators and 911 operators.

ASAP was created in partnership with The Monitoring Association (formerly the Central Station Alarm Association) and the Association of Public Safety Communications Officials (APCO). Vector Security was the first alarm company to use ASAP in the City of Richmond, VA in 2012. Vector Security assisted with implementation in Newport News by helping to perform extensive testing prior to the system going live.

“Alarm users in Newport News, including several hundred Vector Security customers, will benefit from faster and more accurate emergency response with the implementation of ASAP,” said Anita Ostrowski, Vice President of Central Station Services, Vector Security. “We hope the positive impact that ASAP will bring to Newport News will encourage other major 911 centers in the nation to adopt this technology as well.”

“As a security provider, we seek ways to promote ASAP’s value to municipalities and public agencies, and help other alarm companies implement it for the greater good of the industry and the safety of our communities,” she added.

In addition to Vector, the following alarm companies are now live with ASAP in Newport News: Rapid Response, Protection1, Vivint, Moni, Guardian, and Affiliated.  ADT will be going live next week.

Newport News is the fourth largest city in size in Virginia, with its boundaries encompassing 69 square miles. Within Virginia, Newport News joins the City of Richmond, James City County, York County, and Henrico County, which are already online with the use of ASAP technology.

Other municipalities that have implemented ASAP include Rochester/Monroe County, NY; Houston, TX; Washington, DC.; Tempe, AZ; Boca Raton, FL; Delaware County, OH; Bucks County, PA; and many others.

For more information on the benefits and features of ASAP, visit www.tma.us/asap or www.vectorsecurity.com/asap.