ASAP Arrives in Georgia with Implementation in Alpharetta

ASAP-Concept1DASAP nationwide expansion continues! Georgia is the 13th state in addition to the District of Columbia to participate in the ASAP program. Alpharetta, GA is the 40th PSAP in the United States to go-live with the ASAP program and the first agency in the state of Georgia to implement ASAP.  Alpharetta also dispatches for the City of Milton GA.

As of August 15, Alpharetta is operational with ADS Security in Nashville, Tyco, Rapid Response Monitoring, Vector Security, Protection One, Central Security, Guardian Protection Services, Affiliated Monitoring, Brinks, ESC Central, and Vivint.  Security Central and ADT will be live with Alpharetta within the next few weeks.

“The City of Alpharetta is excited and honored to be the first agency in the state of Georgia to implement the ASAP program,” said Ben Bolin, Alpharetta Police Department’s 9-1-1 Operations Manager. “In addition to the alarm companies currently participating with Alpharetta, ASAP is expected to be the catalyst to encourage participation by local alarm companies in the ASAP program. The ASAP program is state-of-the art technology by fully automating the delivery of alarm notifications to Alpharetta’s emergency communications center within seconds from alarm monitoring companies without having to make a telephone call.”

For more information, visit ASAP. 

At TMA Annual Meeting, Get Insights on How Advancements in Video Can Drive RMR

TMA Annual Meeting Featured Session: How to Use Video Enhancements to Expand Your Capabilities to Satisfy Customer Demands and Increase Recurring Revenue 

Following is an interview with Mike King, Manager, Hosted Video, Axis Communications, Inc., who will be joined in this session by Robert Forsythe, President of US Monitoring and Jacob Hengel, Chief Technology Officer of YourSix.

What can TMA Annual Meeting participants expect from your session?
We really want to provide participants with first hand insight from the field sharing what we are seeing for customer demands regarding video as well as create an open dialogue with the audience for them to share their feedback and experience.

I’ve asked for Robert Forsythe, President of US Monitoring and Jacob Hengel, Chief Technology Officer of YourSix to join the panel to share the success and benefits they’ve seen when utilizing a hosted video platform. They will not only share how they’ve been able to increase RMR and improve their value by offering this solution but will also share how they are meeting customer’s needs through video advancements, for example reducing false alarms, health monitoring and video verification.

You’re the MMike Kinganager of Hosted Video for Axis Communications. How would you describe yourself/your work?
I am approaching 30 years in the security industry and have worked in all facets of it. Axis’ Hosted Video program gives me an opportunity to manage an innovative offering and help support Axis’ vision of contributing to a smarter, safer world. My goal is to ensure our partners are equipped with the knowledge, tools and support for our solutions, to help their businesses be successful.  With so much on the horizon with hosted video, I enjoy being involved in the evolution as this cutting-edge technology takes off.

Tell TMA members how you came to be interested in your present work.
When first coming to Axis Communications, I joined as a Regional Sales Manager, responsible for supporting sales of our network video products. Prior to joining Axis, I held a National sales position working with hosted video solutions where I developed an early understanding that this was where the future of our industry was headed. When the opportunity at Axis opened to Manage our Hosted Video program, I saw it as a chance to help put this understanding into action and help drive a quality and business efficient solution to the market.

What is something you have found really interesting or surprising in your work in the alarm industry in your career?
Seeing the evolution of ideas becoming mainstream continues to be mind-blowing. For example, advancements have led to developments such as pet immune motion sensors, cameras that can see color at night or low light scenes, automatic alerts being sent to a mobile phone when an alarm is triggered or being able to send video files to store somewhere off-site. At one time, not that long ago, these were visions people had and it has now become reality. We are fortunate to have a lot of smart people in our industry and technology continues to advance making many ideas possible helping contribute to the greater cause of improved safety in the world and for loved ones.

Tell us something about yourself that drives or influences the way you do business.
I consider myself very passionate about what I do in and out of work. Personally, I very much enjoy spending time with my children, although this has become more challenging as they are now scattered across the country. I also try and find the time to unwind by throwing a line in the water or playing a round of golf. Professionally, it’s been rewarding working for such an innovative company such as Axis. The company culture is always open, and I am constantly learning to work smarter in everything I do. Being able to work within such a positive atmosphere helps makes the journey much more enjoyable.

What do you hope TMA members will take away from your presentation? Why will it be a “can’t miss” panel?
As I mentioned in the previous question, my hope is that the audience will find first hand insight valuable in understanding the benefits of offering a cloud-based hosted platform as part of their offering and ways it can help increase RMR with technology that is needed, not just wanted.

Aside from RMR, alarm monitoring companies and video service providers can offer more efficient alarm handling and reduce costs on installation & maintenance. Through video advancements, you can offer customers expanded capabilities such as analytics, health monitoring, system maintenance and updates with cybersecurity.

Don’t miss Mike’s presentation in Palm Beach! Register for the TMA Annual Meeting by August 31 for best rates. View the complete program and register today. 

TMA-Palm-Beach-2018-logo-horizontal

Chester County, PA Activates the ASAP Service

ASAP-Concept1DOn July 30, Chester County became the 39th 9-1-1 PSAP (Public Safety Answering Point) in the United States and the 3rd in Pennsylvania to implement the ASAP-to-PSAP service (ASAP®). ASAP, launched in 2011 as a public-private partnership, is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs. The ASAP service utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association (TMA).

Director of Chester County Department of Emergency Services Robert J. Kagel said that “Deploying ASAP-to-PSAP is another tool for Chester County to provide our citizens with the most efficient 9-1-1 service possible.  By having the information from alarm companies being entered into the Computer-aided-dispatch system we will save as much as 2-3 minutes. This will help save lives and protect property.”

Vector Security was the first alarm monitoring company to go live with Chester County. They were followed by Tyco, Rapid Response, Brinks, Vivint, and Protection 1. Guardian, Affiliated and ADT will be live in a few days.

 

ASAP Expands Service in Florida

ASAP-Concept1DRiviera Beach Police Communications went live with the ASAP program on July 23. RBPD is currently live with Vector Security, Rapid Response Monitoring, Vivint, Protection One, ADT, Tyco, Affiliated Monitoring, Brinks, Guardian, and Central Security.

Riviera Beach is the 38th 9-1-1 PSAP in the United States, and the 5th locality in Florida to implement the ASAP program.

The Riviera Beach 9-1-1 PSAP began receiving four alarm notifications via the ASAP service within the first 24 hours of operation.

Details will be added when available.

TMA Virtual Product Review: Altronix Ethernet Over Coax Solutions

Altronix Showcases its latest Ethernet over Coax (EoC) solutions

TMA produced its first Virtual Product Review (VPR) on July 18. JR Andrews, National Sales Executive at Altronix Corporation, presented the company’s latest Ethernet over coax solutions. The 15-minute presentation highlighted Altronix’s eBridge800E 8-Port EoC Switch and introduced the eBridge1600F which is Altronix’s 16-port EoC switch with Ethernet and Fiber uplinks.

Among the benefits of this technology,  discuseBridge1600F_Frontbacksed during the Review, is how Altronix EoC media converters seamlessly facilitate the upgrade of analog to IP by repurposing coax cabling. These media converters deliver the additional benefit of providing both power and data over a single coax cable. This eliminates the need to rip and replace existing cabling with tremendous flexibility and substantial savings.

Check out the recording of the VPR.

TMA Virtual Product Reviews are webinars inspired by the popular two-minute “lighting round sessions” we offer at TMA Annual Meetings, where our Sponsors and Associate Members have an opportunity to speak about their products. The Virtual Product Review expands the lightning round concept into a 15-minute virtual live product review from a current TMA advertiser, in which attendees will not only learn more about a new/improved product or service, are able to ask questions.

Watch for notices in the TMA Signals and TMA Dispatch for the dates of the next Virtual Product Reviews.

Contact Celia Besore (cbesore@tma.us) for information on presenting a VPR to TMA members.

ESX 2018 Redefines Traditional Events, TMA Members Engage and Win

TMA members had the opportunity to network with fellow members at the TMA booth at ESX. Some lucky members who participated in TMA drawings for special prizes walked away winners. eDistSecurity won a free membership for the rest of 2018; Inna Rabkin of Blackline Safety won a complimentary registration to this November’s Fall Operations Management Seminar; and three members won Amazon echodots: Katie McAlister, Compliance Management Solutions, Fred Bohr, umboCV, and Heather Galbraith of Blackline Safety.

ESX 2018 Raffle Winners

Katie McAlister, Compliance Management Solutions (left), and Fred Bohr, umboCV, were two of the winners of Amazon echodots. Photo by Celia Besore.

The Electronic Security Expo (ESX) is quickly becoming the “UNevent,” redefining the traditional purpose of industry shows within the electronic security and life safety channel. With a mission to bring leaders together to learn more, share more and interact more, this year’s event held last month in Nashville did just that. Check out the complete report, including the inspiring video (you may be in it!). And mark your calendar now for Indianapolis June 2-6, 2019!