TMA Education Committee Welcomes New Co-Chair Erik Young

TMA Education Committee Chair John Brady announced that Erik Young, Senior HR Manager for Brinks Home Security, has stepped into the position of co-chair of this important TMA committee.

Brady recently issued a call for new volunteers to join the committee with the goal of building “a stronger breadth of people and talents” on the education committee in order to accomplish its initiatives. Erik Young fits that bill.

Erik YoungYoung, who holds an MBA as well as a Master’s degree in Adult Education and Training, oversees all Learning and Development efforts within Brinks Home Security. His team provides new hire and ongoing training to dealers and team members as well as leadership development and compliance training.

“Being in the home security industry entails a tremendous responsibility to our customers,” said Young, who joined Brinks Home Security in January 2014. “Everyone deserves to be safe in their own home, and it’s up to us to deliver on that promise. Fast response is critical, but it’s also important to have respect, empathy, and understanding. That’s why effective learning and development play such a critical role.”

“Erik brings a level of expertise that will bring additional value to TMA’s educational goals to elevate the student experience,” adds Julie Webber, TMA VP of Education and Training.  In his new position, Young will be working closely with Brady, Webber, TMA leadership, and other committee volunteers on initiatives including the planned Level 2 Operator Training, 2018 Fall Ops, and TMA education events in 2019 including The Technology Summit, ESX, and the Annual Meeting.

TMA Annual Meeting: Thanks to Our Sponsors


TMA thanks our many sponsors for their support of our 2018 Annual Meeting, coming up in Palm Beach October 13-17. Their generosity helps us present the kind of high-quality networking and education event our members expect!

Companies can sponsor speakers, entertainment, technology support, and even t-shirts. See current sponsorships. 

We welcome additional support from interested associate members. There are still a few sponsorship opportunities open that bring with them visibility at the event and special access to attendees. Contact John McDonald at for a brochure and more information.

TMA Launches Virtual Product Review Series; Altronix Leads Off

TMA is pleased to offer the first of a series of TMA Virtual Product Reviews. These reviews were inspired by the popular two-minute “lighting round sessions” we offer at TMA Annual Meetings, where our Sponsors and Associate Members have an opportunity to speak about their products. The Virtual Product Review expands the lightning round concept into a 15-minute virtual live product review, where the attendees will not only learn more about a new/improved product or service, but will be able to ask questions.

Please join TMA Member Altronix on July 18, 2018 at 2:00 PM EDT to learn more about Altronix’s latest Ethernet over coax solutions.

The virtual product review will be on Altronix’s latest Ethernet over coax solutions, highlighting the eBridge800E 8-Port EoC Switch and introducing the eBridge1600F which is Altronix’s 16-port EoC switch with Ethernet and Fiber uplinks. eBridge1600F_FrontbackAltronix Ethernet over Coax (EoC) media converters seamlessly facilitate the upgrade of analog to IP by repurposing coax cabling. These media converters deliver the additional benefit of providing both power and data over a single coax cable.

Altronix’s comprehensive line of EoC solutions eliminate the need to rip and replace existing cabling with tremendous flexibility and substantial savings.

Register at and learn how to save money and time!


Alarm Detection Systems in Aurora, IL Wins PDQ for Second Time

 TMA member Alarm Detection Systems in Aurora, IL has won the Police Dispatch Quality (PDQ) Award for the second time. They were honored at ESX in Nashville, TN last month.
Electronic Sercurity Expo1_1806

Pictured, left to right: Keith Baird of Honeywell; Ed Bonifas, Melissa Hodgetts and Ed Lubic of ADS; SSI Editor-in-Chief/Associate Publisher Scott Goldfine. Photo by Matthew Lynn Photography.

The Police Dispatch Quality (PDQ) Award program targets the alarm management issue by recognizing those installing and monitoring companies that follow established industry practices and partner with law enforcement to achieve the highest quality in minimizing police dispatch requests. It was established jointly in 2005 by the Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA) and SECURITY SALES & INTEGRATION, and now also officially endorsed by the Installation Quality (IQ) program and sponsored by Honeywell.

ADS has been a leader in dispatch reduction efforts for over two decades. They were one of the very first companies to appoint a staff position to review the previous day’s dispatches, call customers, determine corrective actions required and apply the necessary resources to resolve the issue.

The goal of the PDQ program is to raise industry-wide awareness, motivate alarm companies to be proactive and provide models that work for others to follow. TMA thanks and congratulates Alarm Detection Systems of Aurora, IL!

State Farm’s Joe Miskulin, Valued TMA Volunteer and Contributor, to Retire

CaptureJoe Miskulin, long-time manager of State Farm Insurance’s proprietary central station, announced he will retire on June 29. Miskulin, who has been with State Farm for nearly 40 years, is one of the founding members of the TMA Proprietary Council, which started in 1999 with a change in the association’s bylaws permitting not-for-profit central stations to become regular members. He has served as a member of the TMA Board of Directors and as co-chair of the TMA Education Committee and was instrumental in planning the annual Fall Operations Management Seminar.

“State Farm was the first proprietary central station voted into the association, so I had a front row seat into the birth and growth of the CSAA Proprietary Council, of which I was honored to serve as president for several years,” said Miskulin. “My friendship with Pam Petrow introduced me to the Education Committee, which I had the pleasure of chairing for 6 years. That led to chairing the Operation Track of ESX, which introduced me to the real movers and shakers of our industry, who served as mentors to me throughout my career. For those who volunteered to make our annual Fall Operation Management meetings the huge success that they are, I am forever grateful.”

For his many valuable contributions to TMA and the industry, Miskulin received the TMA President’s Award in 2016. “The highlight of my professional career has been my association with the outstanding folks in the alarm industry,” said Miskulin. “I was humbled to be honored with the CSAA President’s Award in 2016, and leave knowing that our association is in great hands.”

Product iQ: UL’s Next-Generation Online Certification Directory

UL LOGOUL is pleased to announce the availability of Product iQ, a certifications platform that marries the longstanding UL certification data with the intuitive design and user-friendliness of a modern search engine.

UL is committed to ongoing digital transformation across the enterprise. Product iQ is one of several initiatives designed to meet the growing demands of a digital world. Product iQ is designed to create new value, support transformation and evolve with changing needs.

Product iQ is built on a modern digital platform with a streamlined user interface and a fast, robust search capability. Features such as guided keyword search, search refinement and the ability to email search results improve the user experience. Additionally, a new, premium subscription offering allows users to purchase access to enhanced tools: saved searches, tagging and confirmation letters.

Product iQ also enables our customers to promote and differentiate their products and company through the use of digital media services and targeted email campaigns. Platform analytics can help our customers connect with other UL customers and provide transparency to industry and platform trends.

Access to UL’s certification information will always be free. Upon registration, users access exactly the same certification information as in the old platform at no cost. Upgrade to a premium subscription is available for those interested in the more advanced tools.

The platform technology underlying Product iQ was selected based on its ability to expand and grow with the information needs of UL’s stakeholders and customers. It is UL’s vision to use this platform to create premium value for UL clients and stakeholders by helping them both identify safer, more compliant products and services, and help them promote the same to potential buyers.

Product iQ will be available concurrently to the original Online Certifications Directory (OCD) for some time to allow users to register and learn the new platform. The OCD will be decommissioned later in 2018 and its links will be redirected to the new Product iQ platform.

For more information and account registration, visit

“World’s Youngest Venture Capitalist” Will Share Insights at 2018 TMA Annual Meeting

What will the world of business look like thirty years from now? And how will the nuanced, and often misunderstood, habits of millennials shape your company’s growth? Forbes 30 Under 30 honoree and “world’s youngest venture capitalist” Alex Banayan has the answers.

Alex Banayan

Alex Banayan, author of “The Third Door,” will present How 5 Millennial Trends Will Transform the Next 30 Years of Business at the 2018 TMA Annual Meeting, October 13-17 in Palm Beach, FL.

Banayan will expound on topics ranging from the pervasiveness of artificial reality to the automation revolution in his insightful and mind-expanding presentation for TMA members. Weaving in examples from Snapchat to Tesla, Banayan will share how the products millennials are obsessed with can clue us in to the habits his generation will perpetuate over the coming decades. You’ll leave with the insights you need to better understand your millennial employees and their effect on the future of your business.

The program to date, along with registration, travel, and hotel information, is posted at TMA Annual Meeting.