Maryland State Police’s Christopher Corea is Recipient of 2018 TMA Public Sector Award

TMA-Public-Sector-AwardFirst Sgt. Christopher Corea, Executive Officer of the Maryland State Police Information Technology Division, is the recipient of The Monitoring Association’s 2018 Public Sector Award. This special honor is given by TMA in recognition of a public sector individual’s contribution to the alarm industry. Corea will be presented with the award at the 2018 Electronic Security Expo (ESX) Public Sector Luncheon on Friday, June 22, at Music City Center in Nashville.

Corea-Christopher-FSgt“It is our pleasure to recognize Chris Corea for his tireless efforts to advance the implementation of ASAP – the Automated Secure Alarm Protocol – in the State of Maryland,” said TMA President Ivan Spector. ASAP is a technology that automates communication between alarm monitoring centers and 9-1-1 centers, resulting in improved accuracy and speed of emergency response. In March 2018, Prince George’s County, MD became the first municipality in Maryland to implement ASAP as well as the 37th nationwide to implement the service and, at 499 square miles, the second largest.

The award recipient must be nominated by one or more TMA members in good standing. TMA Past President Pamela Petrow and Past President (and current Executive Director) Jay Hauhn put Corea’s name forward for consideration.

“Implementation of ASAP in Maryland was a strategic priority for the program given its proximity to the nation’s capital,” said Hauhn. “Funding and scheduling obstacles hampered our ASAP implementation efforts in Maryland. Because of Sgt. Corea’s ability to manage through the challenges and his perseverance, Maryland’s statewide CJIS network is now ASAP capable.”

First Sergeant Corea has been with the Maryland State Police for 18 years. After graduating from Richard Stockton College of NJ with a B.S in Criminal Justice in 2000, he joined the Maryland State Police. Following graduation from the academy, he began his career patrolling 45 miles of Interstate 95 between Delaware and Baltimore City.  Throughout his time on the road, he was recognized by multiple organizations for his enforcement efforts in impaired driving.

Corea became a Drug Recognition Expert in 2004 and an instructor for the program soon after.  In 2005, he was transferred to the Information Technology Division where he began developing enterprise level applications for the State of Maryland. As he worked his way through the ranks to First Sergeant, he continued to support multiple projects and applications improving the technology being used by all law enforcement agencies in Maryland. In 2014, he became the Nlets representative for the State of Maryland where he is working on improving the use of the Nlets network for Maryland law enforcement. His work in this area including the implementation of ASAP.

ASAP-Concept1DThe ASAP service is based on an American National Standard developed jointly by the Association of Public Safety Communications Officials (APCO) International and TMA, then the Central Station Alarm Association (CSAA). The service provides a standardized method through the use of automation and the power of Nlets to deliver alarm notifications to 9-1-1 Public Safety Answering Points. The result can be an increase in the likelihood of law enforcement apprehensions for crimes in-progress and of fire quickly extinguished with minimal property damage. ASAP can be a life-saver for a medical emergency patient when every second counts.

“I am fortunate to have the opportunity to combine my passions for law enforcement and technology in my current position with the Maryland State Police,” said Corea. “Improving law enforcement response and giving officers the information they need at their fingertips has always been my goal. Being able to navigate the obstacles we had as a State and implement the ASAP protocol in one of the largest counties in Maryland is just the beginning. I look forward to many more technological advancements as a State while in my role with NLETS and the Maryland State Police.”

For more information, contact Elizabeth Lasko at TMA, 703-242-4670 or elasko@tma.us.

 

Prince George’s County, MD Goes Live with ASAP for Faster, More Accurate Emergency Response

ASAP-Concept1DTechnology Automates Emergency Response for More Speed and Accuracy

Prince George’s County, MD is the latest municipality to implement Automated Secure Alarm Protocol (ASAP), a service designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers. Prince George’s County is the 37th PSAP to implement ASAP, and at 499 square miles, the second largest.

Electronic data transmission results in the following benefits for residents and first responders:

  • Fewer phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch to the location.
  • Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error and faster responses.
  • Greater accuracy of information transmitted.
  • More prompt action during natural disasters. It’s common for public safety dispatch/911 centers to be overwhelmed with calls during these types of emergencies.

With ASAP delivering alarm notification information directly from central stations to public safety answering points (PSAPs) and public safety dispatch centers via computer rather than by phone, the municipality expects alarm response times to drop significantly. These benefits will extend across Prince George’s County police, fire and emergency medical services.

Vector Security customers went live on March 21, followed by customers from other security companies. Nearly 3,400 Vector Security customers in the county will benefit from improved emergency response times. “We are constantly working to provide a safer environment for the public,” said Anita Ostrowski, Vice President of Central Station Services, Vector Security. “We’ve come a long way since being the first alarm company to introduce ASAP to Richmond, VA in 2012, and we are glad to see the technology make its way into more communities across the nation.”

ASAP was formed following a partnership between The Monitoring Association (formerly the Central Station Alarm Association) and the Association of Public-Safety Communications Professionals.

For more information on the benefits and features of ASAP, visit www.tma.us/asap.

ADS Security Partners with City of Brentwood to Improve Emergency Response with ASAP

Brentwood is the second community in Tennessee to go live with ASAP-to-PSAP.

On March 15, ADS Security (ADS), a regional electronic security company based in NashvilleASAP-Concept1D, announced the introduction of the ASAP-to-PSAP service (ASAP) in Brentwood, TN. ADS worked closely with the City of Brentwood and the Brentwood Emergency Communications Center to make this technology available in their area. ASAP will cut down on 911 processing time by 2-3 minutes for all residents of the City of Brentwood.

“ADS Security is delighted that the City of Brentwood Emergency Communications Center has allowed us to partner with them to introduce this state-of-the-art technology,” said Steve Crist, ADS Director of Monitoring Operations. “Reducing alarm response times is at the heart of what we all do.”

Now in Brentwood, alarm companies like ADS Security will be able to electronically send information like addresses, names, and alarm information directly to 911 operators. The information appears in an “instant messaging” box for the 911 operators to quickly review. They then are able to provide real-time dispatching information back to the alarm company, to then relay to the customers.

The three main benefits of ASAP are:

  1. The electronic transmission of data virtually eliminates mistakes and miscommunications with humans talking over the phone.
  2. The elimination of a phone line from the transmission process can cut down 911 processing time by 2-3 minutes. This can save lives, help authorities more quickly extinguish fires, and help apprehend criminals.
  3. This program reduces call volume into emergency communication centers. This can save municipalities money and resources that can be better allocated elsewhere to serve the community.

The City of Brentwood is only the second agency to go live with ASAP in Tennessee, following Chattanooga /Hamilton County which went online with this program in November 2017. ADS plans to continue to work with communities across the Southeast to roll this program out in all of the areas they service.

Headquartered in Nashville, Tennessee, ADS Security (ADS) is ranked the 20th largest electronic security firm in the nation, according to the annual Top 100 rankings compiled by Security Distributing & Marketing (SDM) magazine. ADS was named Dealer of the Year by SDM in 2014.

Following ADS, Rapid Response, Protection One, Vector, Tyco, Monitronics, Guardian, and Vivint have gone live with Brentwood.  ADT is scheduled to go live with Brentwood on March 27. Brentwood is the 36th agency in the United States to launch ASAP.

 

 

Missouri City, TX is Live with ASAP

On January 23, Missouri City, TX became the 33rd PSAP in the United States and the 6th PSAP in Texas to implement the Automated Secure Alarm Protocol (ASAP) service. Missouri City is operational with Guardian Protection Service, Monitronics, Protection One, Rapid Response Monitoring, Tyco, and Vector Security. ADT is scheduled to go live with Missouri City iASAP-Concept1Dn February.

ASAP benefits PSAPs by reducing 10-digit phone call volume from alarm companies; reducing 9-1-1 processing time from minutes to seconds; and eliminating errors and miscommunications from voice calls. These benefits translate to improved public safety outcomes.

For more information on ASAP or to access ASAP resources (videos, webinars, training and outreach materials), contact asap@tma.us or 703-242-4670, or visit tma.us/asap.

Monroeville, PA to Cut Emergency Response Times with ASAP

On December 19, Monroeville became the first municipality in the Pittsburgh area to implement the Automated Secure Alarm Protocol (ASAP), a service designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers. Monroeville is the 32nd “PSAP” in the United States and second in Pennsylvania to connect with ASAP.

“Every second counts in emergencies,” said Monroeville Chief of Police Doug Cole. “With ASAP, we’ll be able to reduce call-processing times to provide quicker and more accurate emergency response to Monroeville citizens.”

Electronic data transmission results in the following benefits for residents and first responders:

  • Fewer phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch to the location.ASAP-Concept1D
  • Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error and faster responses.
  • Greater accuracy of information transmitted.
  • More prompt action during natural disasters. It’s common for public safety dispatch/911 centers to be overwhelmed with calls during these types of emergencies.

Monroeville receives 2,500 calls at its dispatch center monthly. Historically, its average alarm response time has been between two to four minutes. With ASAP delivering alarm notification information directly from central stations to public safety answering points (PSAPs) and public safety dispatch centers via computer rather than by phone, the municipality expects alarm response times to drop to a minute and half or less. These benefits will extend across Monroeville police, fire and emergency medical services, and Pitcairn police and emergency medical services, according to Monroeville’s statement.

For more information about ASAP, visit tma.us/asap.

Source: PRNewswire

Sarasota, FL Is Live with ASAP

ASAP-Concept1DOn November 28, Sarasota County, FL went live with ASAP — the 31st PSAP to implement ASAP, and the 3rd in the state of Florida.

By connecting directly with our CAD, ASAP-to-PSAP will relieve Sarasota’s emergency call takers of approximately 3400 alarm calls monthly, leaving them available to answer 9-1-1 calls quicker,” said Sally J. Lawrence, 9-1-1 Coordinator, Public Safety Communications  for Sarasota County. “Additionally, the direct messaging between the dispatcher and alarm company makes for clear, direct and documented communication without the need for a phone call, leaving the dispatcher available to listen to the radio.”

2017 has been a momentous year for ASAP. To read about the alarm companies and PSAPs that have connected this year, click here. For more information, visit tma.us/asap/.