Alarm Detection Systems in Aurora, IL Wins PDQ for Second Time

 TMA member Alarm Detection Systems in Aurora, IL has won the Police Dispatch Quality (PDQ) Award for the second time. They were honored at ESX in Nashville, TN last month.
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Pictured, left to right: Keith Baird of Honeywell; Ed Bonifas, Melissa Hodgetts and Ed Lubic of ADS; SSI Editor-in-Chief/Associate Publisher Scott Goldfine. Photo by Matthew Lynn Photography.

The Police Dispatch Quality (PDQ) Award program targets the alarm management issue by recognizing those installing and monitoring companies that follow established industry practices and partner with law enforcement to achieve the highest quality in minimizing police dispatch requests. It was established jointly in 2005 by the Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA) and SECURITY SALES & INTEGRATION, and now also officially endorsed by the Installation Quality (IQ) program and sponsored by Honeywell.

ADS has been a leader in dispatch reduction efforts for over two decades. They were one of the very first companies to appoint a staff position to review the previous day’s dispatches, call customers, determine corrective actions required and apply the necessary resources to resolve the issue.

The goal of the PDQ program is to raise industry-wide awareness, motivate alarm companies to be proactive and provide models that work for others to follow. TMA thanks and congratulates Alarm Detection Systems of Aurora, IL!

NMC Wins Inaugural TMA/SSI Monitoring Technology Marvel Award

Winner of Inaugural Award Revealed at ESX on June 19;
Ackerman Security and COPS Monitoring Were Finalists

The Monitoring Association and Security Sales & Integration announced that NMC (National Monitoring Center) has won the “the Marvel” — the inaugural TMA/SSI Monitoring Technology “Marvel” Award. This new award honors innovations in monitoring center technology. It is co-sponsored by TMA and Security Sales & Integration (SSI) and coordinated by the TMA Technology Committee.

NMC submitted an application that outlined how the company has used video technology to tie video verification to an alarm, which in turn triggers a video camera to generate a clip in an intrusion/reaction model that records criminal activity. They recently partnered with Netwatch to be the first and only entity to offer proactive video monitoring tied to a vast analytics program that filters non-suspicious activity and IDs threatening ones.

Read SSI’s report on the 2018 winner, NMC. 

NMC Woodie Andrawos at Booth with Marvel Award 2018

From left: TMA President Ivan Spector, TMA Technology Committee Co-Chair Steve Butkovich, NMC CEO Woodie Andrawos, SSI Editor Scott Goldfine, TMA Technology Committee Co-Chair Sascha Kylau with the Marvel Award at the ESX Expo on June 20 in Nashville.

 

NMC Accepts Marvel Award 2018

Members of the TMA Technology Committee are pictured with NMC and Netwatch represenatives who received the TMA/SSI Marvel Award during a June 19 presentation. (l to r:) Steve Butkovich (TMA/CPI Security Systems), Mark Mariotti (Netwatch), Nicola Oakie (NMC), Sascha Kylau (TMA/Onetel Security), Tatiana Abramek (NMC) and Kurtis Erdman (NMC).

 

“This kind of service is impressive and raises the bar for new video monitoring capabilities,” said Steve Butkovich, co-chair of the TMA Technology Committee. “This is where the industry is going next in our goal to protect life and property, and NMC is leading the way.”

The purpose of the Marvel is to provide recognition for monitoring centers creating and/or using cutting-edge technology and to raise awareness of these new technologies. “Technology is consistently mentioned as one of the most important challenges our industry faces. We are pleased to team up with SSI to spotlight these innovators in our industry,” said Butkovich.

The winning Marvel entry was chosen for the “best adoption of new technology to advance your business.”

NMC was announced as the winner of the Marvel on June 19 in Nashville (as part of the 2018 Electronic Security Expo). NMC will be featured in the August 2018 Monitoring Issue of SSI. Runners-up Ackerman Security and COPS Monitoring will also receive coverage in the issue.

Ackerman detailed their move to a new cloud hosting solution which they believe provides customers with increased protection without the concerns of alarm errors due to legacy panels or aging infrastructure. By being an early adopter of hosting alarm monitoring software in the cloud, Ackerman has been able to set the trends for what is possible for an alarm monitoring company.

COPS Monitoring submitted an entry focusing on redundancy to provide “failsafe” monitoring above “disaster recovery”.  Their technical architecture of 6 UL listed monitoring centers along with off-site servers in one of the world’s most advanced data centers provide a higher level of redundancy than other professional monitoring companies.

Finalists for 2018 TMA/SSI Monitoring Technology “Marvel” Award Announced

Marvel-LogoWinner of Inaugural Award to Be Revealed at ESX on June 19

The Monitoring Association and Security Sales & Integration announced the finalists for  “the Marvel” — the inaugural TMA/SSI Monitoring Technology “Marvel” Award. They are:

  • Ackerman Security
  • COPS Monitoring
  • National Monitoring Center

This new award honors innovations in monitoring center technology. It is co-sponsored by TMA and Security Sales & Integration (SSI) and coordinated by the TMA Technology Committee.

The purpose of the Marvel is to provide recognition for monitoring centers creating and/or using cutting-edge technology and to raise awareness of these new technologies. “Technology is consistently mentioned as one of the most important challenges our industry faces. We are pleased to team up with SSI to spotlight these innovators in our industry,” said TMA Technology Committee Co-Chair Steve Butkovich.

The Marvel will be presented to one overall winner for the “best adoption of new technology to advance your business.” Submission categories included:

  • Best implementation of video verification
  • Best implementation of PERS monitoring
  • Best technology to build efficiency in monitoring
  • Best cybersecurity
  • Best new business model
  • Best migration to the cloud

The winner of the Marvel will be announced on June 19 in Nashville (as part of the 2018 Electronic Security Expo) and will be featured in the August 2018 Monitoring Issue of SSI. Runners-up will also receive coverage in the issue.

About The Monitoring Association
The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an internationally-recognized non-profit trade association that represents professional monitoring companies, including those listed by a TMA-approved Nationally Recognized Testing Laboratory, such as FM Global, Intertek/ETL or UL. Incorporated in 1950, TMA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. TMA’s mission is to advance the professional monitoring industry through education, advocacy, and public safety relationships. www.tma.us. For more information, contact Elizabeth Lasko at TMA, 703-242-4670 x 16.

 

About Security Sales & Integration
 “The #1 Technology & Business Authority Since 1979” reaches executive, sales & technical professionals who recommend, buy and/or install electronic security equipment, including video surveillance, access control, biometrics, IT networking, intrusion, fire alarm, home controls/automation plus other security products and services. Editorial features include commercial & residential product applications, technology updates, systems design installation techniques, sales & marketing case studies, statistical research and operation management. A publication of Framingham, MA-based EH Media, SSI is celebrating its 40th year in 2018. For more information, visit www.securitysales.com.

“The Marvel” Will Spotlight Monitoring Center Technology at ESX and on the Cover of Security Sales & Integration

Marvel-LogoThe Monitoring Association and Security Sales & Integration are pleased to announce “The Marvel” — the inaugural TMA/SSI Monitoring Technology “Marvel” Award. In 2018, this new award will honor innovations in monitoring center technology. It will be co-sponsored by TMA and Security Sales & Integration (SSI) and coordinated by the TMA Technology Committee.

The purpose of the Marvel is to provide recognition for monitoring centers creating and/or using cutting-edge technology and to raise awareness of these new technologies. The Marvel will be presented to one overall winner for the “best adoption of new technology to advance your business.” Submissions could include:

  • Best implementation of video verification
  • Best implementation of PERS monitoring
  • Best technology to build efficiency in monitoring
  • Best cybersecurity
  • Best new business model
  • Best migration to the Cloud

The winning monitoring center will be featured on the cover of the August 2018 Monitoring Issue of SSI; runners-up will receive mention inside the magazine as part of a feature article on the awards. The winner and runners-up will be recognized in front of their peers at ESX 2018 at one of the general sessions and featured on the TMA website and in TMA Dispatch.

Submissions will be accepted January 19 through March 30, 2018. The winner will be announced at ESX 2018 in June in Nashville.

To download the application form, visit Marvel Award.

 

2015 CSAA Marketing MARVEL Award Winner is COPS Monitoring

CSAA International announced the winner of the CSAA 2015 Five Diamond Marketing MARVEL Award on June 25 at the Electronic Security Expo (ESX) in Baltimore, MD. COPS Monitoring was honored for promoting its CSAA Five Diamond status to gain a competitive edge in the marketplace.

The CSAA Five Diamond Marketing MARVEL Awards Program recognizes CSAA Five Diamond companies that have used their CSAA Five Diamond designation to better position themselves in the marketplace. This program is sponsored by Security Sales & Integration (SSI).

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Left to right: CSAA President Pam Petrow, COPS Monitoring Director of Marketing David Smith, and SSI Editor-in-Chief Scott Goldfine. Photo by A Day in the Life Productions.

“We are proud to be named as this year’s Marketing MARVEL Award winner,” said David Smith, Director of Marketing for COPS Monitoring. “We work hard behind the scenes every day for our dealers helping to safeguard their customers and hard-earned reputations. We believe when we win, our dealers win. We hope that proudly advertising our network of CSAA Five Diamond central stations and being named last year’s Central Station of the Year not only help give our dealers peace of mind, but also contribute to their competitive edge in the marketplace.”

The company submitted an integrated marketing plan that prominently featured their CSAA Five Diamond status on advertising, newsletters, their website, exhibits, company overview, sales literature, and even business cards.

“CSAA is pleased to recognize COPS for their exemplary and creative efforts to use their Five Diamond status to increase their visibility in the marketplace,” said CSAA Executive Director Jay Hauhn. “When our CSAA Five Diamond companies spotlight their certification through public promotion, consumers become more aware of how important it is to choose high-quality professional monitoring. Congratulations to COPS for making Five Diamond such an important part of their marketing plan!”  

Read complete details. 

– Reported by Elizabeth Lasko, CSAA, July 17, 2015