This week, TMA President Ivan Spector announced the appointment of Mark E. McCall to the position of contact monitoring company representative on the TMA Board of Directors. McCall will serve a recently-vacated position through October 2019.
McCall is the General Manager and Vice President of Operations for Security Central in Statesville, NC. He has been with Security Central since 2014. Previously he was Director of Information Technology for United Central Control and Station Manager/Project Manager for SentryNet. He is an active member of TMA, serving as co-chair of the Contract Monitoring Council. He participates in AICC, the TMA UL Standards committee, and PPVAR. He was a member of the TMA CS-V-01 update committee in 2016 and the 2018 ESX Education committee as a representative of TMA, among many other industry activities. McCall holds numerous technical certifications and is recognized for his strong analytical, troubleshooting and customer skills.
“Mark is an incredible industry volunteer who works extremely well with other volunteers and staff and has a great track record of helping TMA resolve issues,” noted TMA Executive Director Jay Hauhn.
— May 3, 2018
CSAA is pleased to announce that Mark McCall, IT Director at Lake Norman Security Patrol, Security Central/AlarmSouth, is the new co-chair of the CSAA Contract Monitoring Council. He joins current co-chair Morgan Hertel, Vice President of Operations at Rapid Response Monitoring.
Mark McCall. Photo courtesy of Mark McCall
This important council examines and helps to address the evolving needs of CSAA contract monitoring members by providing coordinated representation with industry-related associations, manufacturers, regulatory agencies and other organizations, in order to consistently improve and enhance the services provided to the customers of contract monitoring centers.
“The Contract Monitoring Council committee offers an important platform for contract centers to come together and work on issues unique to our segment of the security industry,” said McCall, “and I look forward to assisting Morgan as Co-Chair and working with all of the Contract Monitoring Council committee members.”
Recent and current initiatives of the council include the CSAA 2013 Wage and Salary Survey, the Contract Monitoring Account Demographics Survey, and a white paper defining “DIY and MIY” in the alarm industry.
–Elizabeth Lasko, CSAA, August 13, 2015