TMA Member Vector Security Raleigh, NC Branch Partners with Susan G. Komen to Support ‘Securing the Cure’ Program

Vector Security, Inc., the provider of intelligent mobile security and automation solutions for homes and businesses, announced its partnership with the Susan G. Komen North Carolina Triangle to the Coast Affiliate (Komen NCTC) in support of the “Securing the Cure” program for breast cancer research and education.

As part of the year-long partnership, Vector Security will donate $100 to Komen NCTC for each security system sold and installed by the Raleigh Branch mentioning promo code “SGK” during 2018. In addition, Vector Security will award one year of free basic monitoring services to a breast cancer survivor, as nominated by Komen NCTC, as part of October’s Breast Cancer Awareness Month.

“Vector Security not only protects the communities we serve, we also give back and support important causes,” said Drew Jones, General Manager of the company’s Raleigh, NC branch. “We are proud to support Komen NCTC in their efforts to promote breast cancer awareness and look forward to a successful partnership.”

“We are thrilled Vector Security has joined our local fight against breast cancer,” said Pam Kohl, Executive Director of Komen NCTC. “Donations made through the ‘Securing the Cure’ program will support community health grants across Central and Eastern North Carolina as well as contribute to Komen’s National Research Program, which provides funding for cutting-edge breast cancer research across the country. We are thankful to have partners like Vector Security, who enable us to work toward achieving our Bold Goal of reducing breast cancer mortality by 50% in the U.S. by 2026.”

A dedicated webpage has been set up at for more information. Those interested can also contact the Vector Security Raleigh Branch at 919-859-0163 and mention code “SGK.”

Smart Building Technology Insights Coming to the Science Channel

On January 31, Anixter International Inc., parent company of TMA member Tri-Ed Distribution, announced it will provide an update on smart building technology on a new Science Channel series, Tomorrow’s World Today.

Tomorrow’s World Today is a new technology-inspired television program dedicated to exploring topics such as sustainability, educating viewers on new technology, and showcasing worldwide concepts around innovation. Tomorrow’s World Today will air on the Science Channel in May 2018.

Aymon DeMauro, VP Branded Content Distribution at Discovery Communications, remarked, “We are thrilled Anixter will share with viewers unique insight into what technologies make up a smart building and how the efficiencies gained in smart buildings can lead to better productivity, improved sustainability, greater cost savings and even happier occupants.”

Anixter will discuss smart building applications including intelligent lighting, access control, video surveillance, facial recognition and other technologies that can be utilized in any environment whether it is in a commercial building, theme park, stadium or Anixter to Share Insights on The Science Channelclassroom. Anixter representatives were on hand in the Anixter Infrastructure Solutions Laboratory with Discovery reporter Tamara Krinsky of Tomorrow’s World Today, for a guided tour illustrating what smart building technology looks like today and how it is evolving for the future.

Anixter CEO Bob Eck commented, “As a company that is passionate about STEM (science, technology, engineering and mathematics) education, we are honored and excited to be selected to speak on the topic of smart building technology on Tomorrow’s World Today.  We’re looking forward to sharing the merits of smart building technology with viewers, which includes both financial and environmentally friendly insights.”

Anixter’s episode on smart buildings will be premiering on Tomorrow’s World Today on the Science Channel in May 2018 on Saturday and Sunday mornings at 8 a.m. Check local listings for details.



Musical Instrument Museum implements surveillance system upgrade with intelligent devices from TMA members Bosch and Altronix

mim_exteriorDid you tour the Music Instrument (MIM) in Phoenix, Arizona while attending the 2017 TMA Annual Meeting? The MIM hosts more than 300,000 guests each year to view its collection of more than 13,000 instruments and associated objects and to attend live performances in the MIM Music Theater. As the world’s only global musical instrument museum, MIM creates an exciting experience for guests, immersing them in cultural traditions from around the world. With a mission to collect, preserve, and make accessible an astonishing variety of musical instruments and performance videos from every country in the world, MIM offers guests a welcoming and fun experience  throughout the day with multiple live evening performances each week. The safety and security of visitors and staff and the protection of the museum’s extensive collection is an essential aspect of fulfilling its mission.

To enhance the security of its exterior spaces, the museum recently worked with IES Communications, a nationwide provider of integrated security solutions, to upgrade its outdoor surveillance system. Now, a combination of Bosch AUTODOME IP starlight 7000 HD, FLEXIDOME IP starlight 6000 VR, and AUTODOME IP 5000 IR cameras provide high-quality images of the museum’s outdoor areas, which include an impressive courtyard at the main entrance, an additional courtyard at the student entry, an outdoor café and seating area for guests, as well as special events, and two parking lots. Bosch cameras with starlight technology provide clear images regardless of lighting conditions, delivering full color images in the dark beyond the point where other cameras turn to monochrome images. Supported by new exterior LED lights, the Bosch starlight cameras at the museum produce full-color images throughout the night. The intelligent cameras also feature built-in video  analytics to alert the museum’s security operators to possible risks, such as detecting objects left behind or the gathering of large crowds that may create congestion in an area. With Intelligent Tracking, AUTODOME IP starlight 7000 HD cameras can also automatically track objects of interest as they move throughout a scene.

“The low light performance of the Bosch starlight cameras is completely unmatched. They are producing beautiful color images all through the night,” said David Burger, security manager at the Musical Instrument Museum. In addition, Bosch AUTODOME IP 5000 IR cameras are strategically placed in perimeter and other areas of the museum exterior where there is limited lighting at night. These pan-tilt-zoom cameras feature a built-in intelligent IR beam that ensures optimum illumination of objects regardless of the level of zoom.

“The quality of the images, the onboard video analytics that are included without an additional cost, and the reliability of the moving cameras were key factors in our decision,” continued Burger. “Our security operators are thrilled with the quality and operation of the cameras.”

One challenge with the installation was how to deliver data from the security cameras over long distances between remote locations and the headend network switches and servers. After receiving recommendations from IES Communications and Bosch, the museum selected Altronix’s PaceTM Long-Range Ethernet Solutions.

Utilizing a Pace8PRM multi-port receiver at the headend, along with Pace1ST transceivers at each device, the museum successfully deployed the Bosch highresolution
IP cameras beyond the standard Ethernet range of 100 meters. Using existing CAT6 cable, Pace transmits Ethernet data at 100Mbps at distances of up to 500 meters, which exceeded the museum‘s requirements.

With the Altronix Pace solution, the museum did not need to replace existing cabling, which delivered a cost savings for the overall project without sacrificing performance. It also provided a higher return on the museum’s initial infrastructure investment.

“We are definitely pleased with the ease of use of the Altronix Pace system,” Burger said. “It’s a completely plug-and-play system. It works great with all of our existing network equipment and infrastructure. It was pretty seamless for us to achieve integration with the new Bosch cameras.”

In addition, said Burger, the design of the Altronix Pace solution is rugged enough
to handle the intense heat and other weather conditions related to Arizona’s weather and climate. “It speaks to the quality of the manufacturers: both Altronix and Bosch,” added Burger.

Video throughout the exterior and interior of the museum is monitored around the
clock by utilizing Security Center from Genetec. Real-time monitoring allows museum staff to proactively address possible risks, as they are happening, to enhance overall security and safety at the museum.


Vector Security to Award Loss Prevention Foundation (LPF) Scholarships for 10th Straight Year

More than $213,000 awarded to date to support loss prevention certification.

For the 10th year in a row, TMA member Vector Security, Inc., the provider of intelligent mobile security and automation solutions to homes and businesses, is accepting applications for its Loss Prevention Foundation (LPF) scholarship program from now through March 31, 2018. Applications can be submitted via the Vector Security website at

The scholarships provide financial support to loss prevention professionals – or those who have an interest in loss prevention – seeking to obtain LPQ and LPC certifications. Vector Security began awarding the scholarships in 2009 in support of career development and continuing education for professionals in this important and rapidly-growing industry.

“We are proud to celebrate 10 years of partnership with the Loss Prevention Foundation to support the important and evolving profession of loss prevention,” said Michael T. Grady, LPC, Executive Vice President, Vector Security Networks. “As the security needs of multi-site businesses continue to change, including the need to integrate IT and network solutions into loss prevention more closely, it becomes increasingly important for LP professionals to stay current on industry trends and solutions. Continuing education and certification in this field will help LP professionals meet the challenges of their profession.”

“We value the contributions loss prevention professionals make to this industry and our commitment to this profession remains strong,” Grady added. “Through our scholarship program, we’re honored to assist individuals who otherwise may be hindered by the costs associated with obtaining this certification.”

Vector Security has awarded 209 scholarships totaling $213,220 since the program began in 2009. The scholarships cover all course and examination fees for retail loss prevention professionals who wish to obtain LPF’s Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC) certifications.

“Hearing the stories of how our scholarships have helped people advance their careers makes me proud to be part of a company that cares about the industry as a whole, as well as helping individuals advance in their professions,” said Debbie Fisher, Vector Security Marketing Online Specialist, who has administered the program since its inception. “Every now and then, I will receive an email from a recipient who has just passed their exam. I love to hear about their success and the journey they took to get there. It’s not always an easy road, but their pride and hard work shows through in their accomplishments. It makes me happy to know we played a part in their story.”

In 2012, the scholarship program was expanded into Canada and will continue this year as well. A total of 10 LPQ and 10 LPC scholarships will be awarded to U.S.-based professionals, while another five LPC scholarships will be awarded to Canadian-based professionals.

Anyone currently in the loss prevention industry, or has an interest in the industry, may apply for an LPQ scholarship. Those applying for the LPC scholarship must meet certain eligibility requirements. Detailed information can be found at

Atlanta Police Department Honored for Excellence in Alarm Management

Marietta GA PolicePhoto: Marietta (GA) Police Chief Dan Flynn and SIAC Law Enforcement National Liaison Glen Mowrey Present Security Industry Alarm Coalition Directors Award of Distinction for Excellence in Alarm Management to Atlanta (GA) Police Assistant Chief Rodney Bryant.

The Security Industry Alarm Coalition (SIAC) Directors Award of Distinction for Excellence in Alarm Management was presented to the Atlanta (GA) Police Department during a December Command Staff Meeting. The Atlanta Police Department using the Georgia Association of Chiefs of Police (GACP) Model Alarm Ordinance reduced their alarm calls by 56.9 percent over a four-year period, dropping alarm dispatches from 65,000 calls annually to 28,000 a reduction of 37,000 calls, netting 11.74 officers.

The award was presented by Chief Dan Flynn, Marietta (GA) Police Department and Chair of the GACP Alarm Management Committee and SIAC National Law Enforcement Liaison Glen Mowrey.  Chief of Police Erika Shields stated, “The reduction in alarm dispatches is significant for us and allows our officers to engage in additional community and crime prevention initiatives.”  She further stated, “We’ve worked with the alarm industry through the GACP’s Alarm Management Committee in developing our alarm program, and we look forward to our continued partnership with the committee and the industry in achieving greater results in the future”.

GACP Alarm Management Committee Chair, Chief Dan Flynn commented, “The Atlanta Police Department, being the major law enforcement agency in the state, is an excellent example of developing an effective alarm reduction program, and the committee commends Chief Shields and their leadership.”

AICC Files Comments Opposing Streamlining and Forbearance of Section 214 Requirements

AICCLogofullcolorOn February 16, AICC filed reply comments on the Commission’s Technology Transitions Further Notice of Proposed Rulemaking (FNPRM), concerning proposed changes to the rules in connection with the discontinuance of legacy voice service. The notice addressed (1) retirement of landline copper lines and (2) replacement of legacy services (i.e., traditional Plain Old Telephone Service, also known as “POTS”) with next-generation service, such as Voice over Internet Protocol (VoIP).

AICC urged the Commission to reject the streamlining and forbearance proposals outlined in the FNPRM and in the comments of Verizon and AT&T because they are not in the public interest.

AICC argued that the process to allow carriers to discontinue voice services should not be streamlined if there are alternative providers of voice services because entities offering services over fiber, cable and wireless networks, and IP-based services, oftentimes do not provide the same quality, reliability and functionality as the TDM-based services and legacy voice services on which consumers rely.

AICC stated that to be an acceptable alternative to legacy voice service, an alternative voice service should provide the same quality, reliability and functionality as the TDM-based services on which consumers rely.  To be functionally equivalent to a TDM-based service, the new service must be equivalent with respect to dialing, dial plan, call completion, carriage of signals and protocols, loop voltage treatment, decibel loss, jitter, dual tone multi frequency (DTMF) signal performance, compression and latency.  The service should meet these standards for the entire span of the connection, even when a call is routed to an intermediate provider in the call path.  It also should include twenty-four (24) hours of standby power supply capacity for communications equipment deployed in the field and twenty-four (24) hours of standby power supply capacity for communications equipment at the central office or equivalent facility.   In addition, a substitute service must support alarm signaling from premises, including medical alert or PERS systems and the ability for an alarm provider to reach a remote alarm system and control it as necessary.

AICC stated that the alarm industry has experienced serious issues in 2016 and 2017, when alarm signals were not completed in connection with Verizon’s fiber facilities or, possibly, an alternative cable network provider. AICC also discussed how alternative providers make changes to their networks that affect service reliability and quality on a regular basis- either by changing their own network parameters, for example, with respect to compression, or by using intermediary providers that do not meet the same reliability and quality standards. AICC also noted that Verizon sought to replace POTS service with a substandard wireless alternative, Voice Link, on Fire Island, NY, which was not capable of supporting alarm services.

AICC further argued that a carrier should not be able to rely on services provided by other providers to justify the discontinuance of legacy voice services because a carrier cannot know that services provided by another provider will meet the necessary reliability and functionality standards or ensure that an alternative provider will not change its service parameters.

AICC stated that the Commission should examine alternative services, provided by the discontinuing carrier and other providers, as part of the Section 214 discontinuance process to make a specific determination as to whether each such service meets reliability and functionality standards such that the public interest will not be adversely affected by the discontinuance of legacy voice services. Accordingly, the Commission should not streamline the Section 214 process as proposed in the FNPRM and the comments of Verizon and AT&T.

AICC also opposed the proposals urging the Commission to forbear from applying section 214(a)’s discontinuance requirements to carriers seeking to transition from legacy voice services to next-generation replacement services.  AICC argued that no showing has been made, as required by Section 10 of the Communications Act, that Section 214 approval is not necessary to ensure that the charges, practices, classifications, or regulations by, for, or in connection with that telecommunications service are just and reasonable; Section 214 approval is not necessary for the protection of consumers; and forbearance is in the public interest in all such cases.  Further, AICC argued that we know that every and all alternative voice service is not an adequate substitute for legacy voice services.  Accordingly, blanket 214 forbearance is not in the public interest and cannot be granted.

AICC also argued that if the Commission is asking whether Verizon, for example, should be able to discontinue its regulated legacy interstate voice services when it offers unregulated FiOS service, such a result would not be in the public interest.  AICC argued that many alarm customers rely on tariffed, legacy voice services in connection with their alarm services.  Importantly, interstate toll free services are oftentimes used to transmit an alarm signal from the subscribers on- premise alarm system to the alarm monitoring service.  Local exchange carriers should not be allowed to discontinue access to interstate services, such as toll free services, to their subscribers of regulated voice services.

–Contributed by Mary Sisak, AICC Counsel



Missouri City, TX is Live with ASAP

On January 23, Missouri City, TX became the 33rd PSAP in the United States and the 6th PSAP in Texas to implement the Automated Secure Alarm Protocol (ASAP) service. Missouri City is operational with Guardian Protection Service, Monitronics, Protection One, Rapid Response Monitoring, Tyco, and Vector Security. ADT is scheduled to go live with Missouri City iASAP-Concept1Dn February.

ASAP benefits PSAPs by reducing 10-digit phone call volume from alarm companies; reducing 9-1-1 processing time from minutes to seconds; and eliminating errors and miscommunications from voice calls. These benefits translate to improved public safety outcomes.

For more information on ASAP or to access ASAP resources (videos, webinars, training and outreach materials), contact or 703-242-4670, or visit